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Services Skip to main content

Services

At daisy i.t., we have state-of-the-art services tailored to meet your company’s specific needs.


Our Services

Providing both MPS and MNS Services. Maintenance and Repair of your print hardware, scanners, plotters, office equipment, SAAS, DAAS, computers, networking and more.

Makes Perfect Sense - Managed Print Services

Why MPS? With Daisy MPS, Managed Print Makes Perfect Sense®

 

Full Print Cost Tracking

Research suggests print production and management can make up as much as 3% of total revenue brought in by a business. Think about your own print fleet and ask yourself these questions:

  • Who does the most printing?
  • Where is the most printing done?
  • Are you printing too much color?
  • How much are your devices costing you?

 

With MPS your business get can much better manage the print cost by being able to see:

  • Printer expenses broken down by site, department and device
  • Printers grouped by location and type
  • Printers by print volume

 

Simplified Administration & Service

Research suggests businesses that do calculate print charges usually underestimate the true cost by 30-50% due to overlooking soft costs such as I.T. Support, Help Desk support, Purchasing and Accounts Payable time. Think about your own print fleet and ask yourself these questions:

  • How often are printers down lacking toner?
  • How much time is spent matching POs to invoices?
  • How long are printers down awaiting service?

 

With Daisy MPS your business's administrative overhead and costs can be reduced through:

  • Single vendor for all printer supplies and service
  • Preventative maintenance
  • Single monthly invoice
  • Automatic toner replenishment
  • Same day service

 

What's Included?

Identify: Identify issues, problems, and struggles within your print environment.

Assessment: Gather, sort and analyze your current printer fleet.

Review: Review the findings to identify the costs associated with maintenance, supplies etc.

Meeting: Schedule a meeting with the Account Executive and MPS Executive to go over our findings.

Proposal: Present our MPS solution tailored to your specific print environment and needs.

Implementation: Review the findings to identify the costs associated with maintenance, supplies etc.

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Service & Repair

We provide service on Brother, Canon, HP, Konica-Minolta, Lexmark, Muratec, Oki, Ricoh, Samsung, Sharp, and Xerox printers, faxes, MFCs, copiers and other office machines.

Three Easy ways to Request Service:

  1. Drop off your machine at 8575 Red Oak Ave Rancho Cucamonga 91730
  2. Call us at 909-989-5585 or email us to place a service request
  3. Submit the form below, to schedule a Technician visit.

     

Service Repair Rates

Printers, Faxes, MFCs, Scanners, AiO's (on-site at your location)
$99.00 per hour

Copiers, Plotters, Thermal (on-site at your location)
$125.00 per hour

All devices brought in to Daisy (in-house)
$85.00 per hour

Warranty Repair - most warranties only cover Depot Repair (Carry-In)
No charge for labor and covered parts

Travel Fees may apply outside of our service area.
Fees vary by service location $15.00 to $85.00

Daisy Customers with Service Contracts or Block Agreements receive priority dispatch, free travel and discounted rates.

Prices listed are for labor only – does not include parts and/or supplies needed to complete the repair. See contract for details. Prices are quoted per hour/per device. If multiple machines are being repaired in a single visit, a special quote is needed to receive a discount.

Contact Us For More Information